Chris believes that the process of receiving healthcare does not have to be confusing, stressful or complicated. He has devised this straight-forward journey so that you have maximal control and choice at every step.
1. INITIAL APPOINTMENT
During this 40 minute appointment, Chris will establish your specific requirements, your medical background and provide you with appropriate surgical and non-surgical options. He will also answer any questions you may have.
2. PLAN AND QUOTE
A plan will be put together that best suits your medical and logistical requirements. This will always be devised with safety as the priority. You will be sent an all inclusive quote with a breakdown of costs.
3. COOLING OFF PERIOD
Time for you to reflect on the information provided and decide whether the treatment advised is the right route for you.
4. SECOND APPOINTMENT
If you decide to proceed with surgery, this is an opportunity to finalise plans and timescales. This can be done via E-mail, telephone or face to face at no additional charge. Prior to surgery, it is expected that all invoices are concluded.
5. PRE-OPERATIVE PREPARATION
Chris will provide advice on how to best prepare for surgery and you will be fully briefed on what you need to do.
6. THE DAY OF SURGERY
Prior to surgery, you will be asked to sign the official consent to proceed and will meet your consultant anaesthetist if needed. Your surgery may be performed with the help of surgical assistants to ensure it is carried out as safely as possible.
7. AFTER YOUR SURGERY
Your progress will be monitored to ensure the anaesthetic wears off safely (which should only take a few hours) and pain control is managed. After surgery, you will be provided with an immediate verbal summary on how your operation went.
If you wish, Chris will ensure any relatives are informed of your progress. Chris will reconfirm how long you may need to stay in hospital and will assess the clinical situation every day prior to discharge.
9. HOSPITAL DISCHARGE
Before leaving your wound will be thoroughly checked and you will be provided with recovery advice and details of the next steps.
10. FOLLOW UP APPOINTMENTS
Chris will see you within the early risk period following your surgery to ensure that in the unlikely event of a complication, it can be diagnosed and treated as early as possible. Early appointments will be for suture removal, wound care and dressing changes.
11. LONG TERM RESULTS
Within a few months, once the swelling has reduced and the wound has healed, the true results of the surgery can be ascertained.
12. FOLLOW ON CARE AND SCREENING
In some cases, for example with mole removal or cancer patients, long term follow on care is recommended. This is valuable in picking up early signs of recurrent symptoms, or screening for new, similar or associated issues.